firmware wont update

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firmware wont update

hi. just got a gpd xd and have been trying to update the stock firmware,but all the methods i have tried fail. ive tried using the built in update app with a downloaded firmware,but it just resets the gpd and loads into the boot menu.

ive also tried following your tutorial for updating with a pc, but when it gets to the actual updating(with the flashing square),it stops after a time with a red bar and an update failed message.

i have rooted the gpd following your tutorial,and was wondering if having a root stops the updates?

any ideas would be apprieciated